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Patient

Stoma, continence, tracheostomy and laryngectomy care products are tailored to your needs and delivered free of charge, no matter where you are – whether you’re at home or on holiday. Find out more.

Annual Review

98% of our clients rated our service very good *

* Mean score ranging from very good, fairly good, fairly poor, very poor

The Ostomy Podcast

The ostomy podcast

Hi, I was reading through some of the comments and though I would share my experience with Fittleworth. I have been using Fittleworth Medical now for around 4 years and I receive a delivery approximately every 3 weeks. So over that time, I have received around 70 or more deliveries. There have been a few delivery issues, less than 5, but each time it was through the fault of the delivery company, not Fittleworth and I know Fittleworth have been working on improving that. So ~95% of the time, I have not had any issues with delivery. They ask to allow 2 weeks from ordering to delivery, which is fine for me. You just need to plan ahead, which I’m sure the vast majority of people are able to do. I have never had any issues with stock not being available. For friendliness, 5 stars is not enough. They deserve 10. They are always such a pleasure to talk to – it makes me want to phone my order through instead of ordering online. They have always been most helpful and kind. When I moved house, my new surgery wanted to handle my prescriptions themselves, but I insisted on still using Fittleworth. I am glad to have the opportunity to express my gratitude.

Client review, October 2023